How to Get a Duplicate PAN Card Online

Lost your PAN card, or is it damaged beyond use? You don't need a new PAN for that — just a reprint of the existing one, submitted through either of two official portals: Protean eGov (formerly NSDL) or UTIITSL. The number itself stays the same, and the request takes only a few minutes to submit.

Fees verified against the official Protean eGov (proteantech.in) and UTIITSL (pan.utiitsl.com) portals on 18 August 2026. Both portals charge identical amounts for this service; treat the figures below as current as of that date, and re-check the portal at application time since government-linked fees can change.

Check which portal originally issued your PAN

It doesn't strictly matter which one you use for a reprint request, but sticking with the same agency that issued your original PAN tends to go smoother since your record already sits with them. If you're not sure, either portal will still process it — you're just applying via the 'Reprint PAN Card' or 'Request for New PAN Card / Changes' option.

Fill the reprint request

Go to the Protean eGov PAN portal or the UTIITSL PAN portal, select the reprint or e-PAN download option, and enter your existing PAN number, Aadhaar number, and date of birth. You won't be asked to redo your photo or signature for a straightforward reprint with no detail changes — the system pulls your existing record.

Verify with Aadhaar OTP

Since PAN and Aadhaar are linked, verification is done via an OTP sent to your Aadhaar-registered mobile number, which is faster than the older process that needed physical document uploads. If your mobile number isn't updated with Aadhaar, you'll need to fix that with UIDAI first, or fall back to the document-upload route on the portal — that route takes longer to process than OTP verification.

Current fees for the e-PAN and the physical card

There are two options, and the fees differ sharply between them:

• e-PAN (PDF, emailed): free of cost if requested within 30 days of the PAN being allotted or last changed by the Income Tax Department. After that 30-day window, both portals charge ₹8.26 (inclusive of taxes) per download request — this is the option almost everyone reprinting an old, lost, or damaged card will pay, since it's rarely within 30 days of issuance.
• Physical card (mailed to your address): ₹50 (inclusive of taxes) for delivery to an Indian address, or ₹959 (inclusive of taxes) for delivery to an address outside India. Delivery typically takes 15 to 20 working days via India Post/Speed Post once the request is processed.

Both Protean eGov and UTIITSL publish identical figures for these two services, so the portal you choose doesn't change the cost.

Track your application

You'll get an acknowledgment number after payment — save a screenshot of the confirmation page immediately, since it's the only reference either portal's support team can use to look up your request if something goes wrong or takes unusually long. Use it on the same portal's status tracking page to check progress; if it's stuck for unusually long, both portals have a grievance or query-status contact option rather than requiring you to restart the whole application.

Why the e-PAN is usually the better default choice

Beyond being far cheaper, an e-PAN downloaded as a PDF is generally just as widely accepted as a physical card for most practical purposes — bank KYC, tax filing, opening a demat account — since it carries the same PAN number and a digital signature confirming authenticity. For urgent situations like a bank KYC deadline or last-minute travel document check, the e-PAN download is also the faster stopgap, since a physical reprint's 15-to-20-working-day timeline rarely fits a tight deadline. Some older bank branches still ask for a physical copy despite digital ones being officially valid; a printed color copy of the e-PAN PDF is generally accepted in these cases, worth trying before assuming a physical reprint is strictly required.

A common mistake that delays processing

Entering your name with a different spelling or spacing than what's on record, even a minor variation like an extra initial, is one of the more common reasons a reprint request gets stuck in verification instead of processing quickly. Cross-checking the exact spelling against your existing PAN card or a past income tax return before submitting avoids this specific delay. If you've genuinely spotted an error in your recorded details, that requires a separate 'Changes or Correction in PAN' request rather than a straightforward reprint — a reprint only reissues the same details exactly as they're already on file.

Keep a backup before you ever need a reprint

The simplest way to avoid this whole process is downloading the e-PAN once now, while everything's in order and it's still within the free window if your PAN was recently issued or updated, and saving it somewhere you'd remember — DigiLocker, a password manager's file storage, a labelled cloud folder. That way a lost physical card becomes a minor inconvenience rather than an urgent scramble the next time a bank or employer asks for it on short notice.

Handling a deceased family member's PAN

Managing a deceased relative's financial affairs sometimes requires their PAN details even after they've passed. This situation needs a different process than a standard reprint — generally a death certificate and legal heir documentation submitted directly to the assessing officer rather than the online portals covered here.